Silverdale AUTOWORKS

Nick Harmon, our new Express Oil Service Technician

Bob Ling — Wed, 18 Aug 2010 18:32:58 +0000

We are proud to announce Nick Harmon as our new Express Oil Service Technician!

Nick does amazing work, and we are so excited to share his abilities with all of our amazing customers!

Please schedule your appointment today for an Express Oil Service!

appointment ONLINE

or call (360) 692-5201

“Peace of mind from their warranty”

Bob Ling — Fri, 04 Jun 2010 22:11:17 +0000

Absolutely uneventful– that’s GREAT! I explained the problem, they gave me a quote to include all the things they may have to do, and promised my car back in a day. They finished in a little over half a day and charged me exactly what they estimated. The car ran great and everything was put back together correctly. Not to mention the peace of mind from their warranty. No more going over to Seattle or Tacoma for Audi service to pay twice as much and take twice as long!!

Does your car smell like pancake syrup?

Bob Ling — Thu, 13 May 2010 16:43:46 +0000

Over the years we’ve had customers mention that their car smells like pancake syrup. Unfortunately, that might be a problem.

If your car smells sweet like pancake syrup, it is probably due to your antifreeze coolant that circulates in your car’s heater and/or defroster.

Inside your car is a heater / defroster that has antifreeze coolant circulating throughout. When that heater core gets a leak (usually pinhole size), the coolant make the sweet smell like syrup.

Look for these other related symptoms:

You may find that your inside windshield also has a sticky film after using the defroster.
You may also find a wet spot on your carpet with the same sweet smell.
You may also find that your heater’s ability to warm has diminished.

The smell OUTSIDE the car

Sometimes you may smell that same syrup smell outside of your car. That most likely means that your coolant antifreeze is leaking somewhere in the engine compartment.

Get it checked out!

If you experience any or all of the above symptoms, it is important to have it checked out. Coolant leaks can lead to major engine damage. It is much better the catch it before things get worse.

“I left feeling like I was now in good hands”

admin — Sat, 27 Mar 2010 22:28:15 +0000

Thanks Tim & Bob for taking the time to explain my transmissions service problem to me yesterday when I was feeling so overwhelmed. I left feeling like I was now in good hands and problems in the future were going to be taken care of.

Liza B.

“Your team provided excellent service”

admin — Sat, 27 Mar 2010 22:27:16 +0000

To team at Silverdale Autoworks,

I would like to thank you for your service on my 1996 Land rover Discovery, Mon 11/10/2008. Your team provided excellent service. The service was prompt, thorough, and successful in solving my problems.

Your team was my first thought when I experienced issues with my truck on a Sunday afternoon. I had the greatest of confidence I could have my truck towed to your shop to be serviced as soon as possible. It is reassuring to know your team is there when I need them.

Best wishes,

Jace J.

“Provided the best level of service and good prices that I’ve been able to find”

admin — Sat, 27 Mar 2010 22:26:33 +0000

I’ve been to a lot of auto repair shops in the county and Silverdale Autoworks has provided the best level of service and good prices that I’ve been able to find. Their staff is always friendly and curious and everything is explained in detail. I’d recommend them to anyone.

“I would HIGHLY recommend them!”

admin — Sat, 27 Mar 2010 22:25:29 +0000

My son and I walked into Silverdale Autoworks without an appointment-just a completely detached gear shift. The folks here were friendly, kind and quickly responsive. The price for the repair was fair (I might even say LOW!) and we are thrilled with the service. It’s pretty nice to have such personal service in this day and age. I would HIGHLY recommend them!

Maureen

“Quick Response, Calmed Our Fears”

admin — Sat, 27 Mar 2010 22:19:36 +0000

We want to thank you for the quick response in fixing our van on the 6^th of January, 2010.

Bob calmed our fears in a very stressful situation.

Our van was fixed in record time and everyone went out of their way to help us.

Thank you,

Sincerely,

Margaret and Bob M.

Toyota Recall Information

Bob Ling — Wed, 24 Mar 2010 17:20:33 +0000

Many people have questions about the Toyota recall regarding sticking accelerator pedals. The recall is affecting millions of Toyota vehicles worldwide. We are all learning something new every day regarding this recall. We have found a very informative page with a video which discusses some of the technical aspects of the problem. This helped us understand a bit more about the problem. We’ll share it here and hope some of our customers find it interesting and helpful too.

Click Here

Our New Website Goes Live

admin — Sat, 13 Feb 2010 13:54:41 +0000

We just redesigned our new website. We wanted to freshen it up, make it easier to find information and make it more useful for our visitors.

Here are some of the features we’d like to point out about our new website:

Easier 24 hour online appointment request form.
Specials and coupon offers page.
Featured automotive articles.
We also added a European Vehicle page because we’ve been providing expert service for them for a long time, but haven’t really told many people about it.
We added a page that tells how we can be your dealership alternative for under-warranty maintenance and out of warranty repairs.
A “Why Choose Us” page that helps new customers understand why we are such a good choice for auto repair and maintenance.

We hope you enjoy our new site.